Delivering one for the team!
Our court reporters came to the plate and knocked it out of the park for our client. Thank you, Jenny, Lynn and Wendy!
A long-standing client of Gramann Reporting had suddenly needed several days of testimony not previously requested transcribed that would impact a bankruptcy hearing occurring in a few days. The client was in a difficult position because of testimony given by a Ukrainian software engineer, among others, that could determine the fate of this matter. Without being armed with these transcripts in hand, our client would be left in a precarious position.
The three court reporters involved went to work on this and very quickly had them transcribed, proofed and ready for delivery! The client already had expressed to us that at any time they were completed, to immediately contact them. In order to accommodate, on a Friday night our Scheduling Manager, Megan, from home was able to process the last of these files into the various file formats requested by the client so that within a matter of minutes it was in their hands. The result: Happy client!
She emailed us:
Thanks to you and Jenny for turning this around so quickly! Our attorneys and client are thrilled that they will have the weekend to review in preparation for the hearings on Monday.
Again, you did not disappoint us, and we are very appreciative of that! Hope that you have a wonderful weekend!”
We’re so glad we could accommodate, and we look forward to another opportunity to deliver when the pressure is on. Thanks to the reporters for this event, Jenny, Lynn and Wendy, plus several staff members who participated as well for making this a successful team effort!